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CLIENT
Interior Design Firm
GOAL
Complete construction documents for several spaces in a mid-size hotel (lobby, restaurant, spa, corridors)
CLIENT CHALLENGES
Design was schematic and not ready for design development drawings
Tight deadlines
Multiple decision-makers resting in conflicting information and overlapping deadlines
ACTIONS
Managed Skype calls with client weekly for transparency and better communication
Created a deliverable spreadsheet with deadline dates approved by client
RESULTS
Managed client expectations, clarify work outcomes and deadlines
Developed a cohesive work environment, prioritized projects and improved job flow
Improved communication and system processing
Completed drawings
Established a long-term relationship